FREQUENTLY ASKED QUESTIONS
+What is Tempered Glass?
Tempered Glass is made from specially sourced materials which are made up of 4 layers. When combined, it makes the glass 5 times tougher than normal glass to shield your screen from scratches and breaks like ever before.
+Why is Tempered Glass better than standard screen protectors?
It is completely different from standard, plastic film screen protectors which only protect your device from light scuffs; Tempered Glass will protect your screen from heavy scratches and impacts. The feel is also different; our tempered glass feels and responds the same as your original screen. You won’t even notice it’s there
+How easy is it to apply?
The unique silicon adhesive system allows for a simple and bubble free application. As long as you clean your screen as instructed, applying the screen protector couldn’t be easier. Simply align it accurately and watch the glass apply to your screen automatically.
+Can it be removed?
Yes of course, simply lift from the corner and it can be removed easily leaving no residue.
+Can it be reapplied?
Yes, if the tempered glass is removed carefully from the corner temporarily, it’s possible to reapply the glass exactly the same way as the first application. You just need to be careful not to touch the adhesive part and ensure you re-apply the protector shortly after removal to minimise exposure to air and dust. Reapplication will not affect the quality of the glue or the protector. InToro does not recommend reapplication.
+Is it possible to break/scratch the screen protector?
Yes… we would never say it’s impossible to break or scratch the glass protector, certain items under specific conditions may cause minor scratches to the screen but generally we say it is scratch proof under normal circumstances and situations. The same goes for breaking the screen, a heavy impact may crack the glass protector but the design of the layers should protect your screen in most situations as shown during our extensive testing video. If the glass protector does crack or scratch we will replace your screen protector under our free replacement warranty.
+Will the clarity be reduced?
No, our protectors allow 100% of light through and in fact many people say it enhances the clarity.
+Will the touch/sensitivity be affected?
Our glass protector acts and feels exactly like the original screen, you won’t notice the difference.
+How does the lifetime warranty works?
You will receive a warranty card along with your product which you will need to register within 30 days of purchase. You will then receive an email confirming your registration along with detailed instructions of how get your replacement in case of any damage to your glass protector.
+What damages exactly are covered under the warranty?
Any damage! This includes scratches, cracks or even signs of any wear and tear to your glass protector. We have developed an extremely durable product and truly believe that if you did manage to damage your glass protector, your free replacement is fully deserved. : )
+Is the replacement product completely free?
The product is free; we only charge £4.99 for the postage, packaging and handling of your claim.
+Will it fit my iPhone6/iPhone 6 plus perfectly?
The shape of the iPhone 6 / iPhone 6 plus is unique, due to the slight curve featured around the edges, the inToro Glass Protector is designed to cover the flat part of the screen to safeguard the protector from lifting at the edge. This is not a design fault; it has been manufactured this way deliberately to bring you the best in screen protection.
+Can I apply a case to my device without affecting my glass protector?
All of our glass screen protectors are case-friendly, the glass is designed to be compatible with the vast majority of cases for maximum protection.
+Will my screen never break with inToro glass protector?
inToro Glass is extremely durable and undoubtedly provides a much greater level of protection than any cheap plastic films. However we cannot guarantee that your screen will never break in the unlikely event of an extreme impact. The InToro Glass protector has been rigorously tested, and we are confident that it gives the maximum level of protection presently available on the market. A heavy impact that breaks the inToro glass protector may also damage your screen, but the nature of the product – constructed as layers of tempered glass that shatter while protecting lower layers – is designed to protect your screen from potential damage. In the majority of cases, if inToro Glass was to shatter or break – your screen will remain in-tact thanks to the overall strength of the inToro Glass screen protector.